Joyce and I would like to thank you and the entire Fulford Team for delivering our addition and remodeling project on-time, at the contracted price, and with the quality that was promised. Being in the construction business gives me the ability to know the difference between price and value. We are often challenged to have the low price but what most people don't understand is that low price is not always the best deal. Providing a pleasurable experience at a reasonable price is just as important. Our companies have a parallel attribute.....selling value!

The position of selling is a challenging position and you do it well. You know the products that are being proposed, you understand how to use laymen's terms to get your point across, and you are very responsive to your clients' needs. I also appreciate the many follow-up communications along the way. It's nice to know that the "sales guy" is really checking to see if the field guys are delivering what was promised.

Ken did a great job working with you and us to develop the design of our project. He gave us several design options to consider on the layout and elevations. He was very flexible with revisions. The change from Hearth Room to Sun Room, the change from vaulted ceiling to coffered ceiling and the change from gable to hip roof were much easier to make with the renderings he created. The final product completely resembles the renderings.

James is a great lead carpenter and was very flexible with the minor changers that were implemented. This is the cooperation that is always needed on a project, and it was very much appreciated. He also did a great job assisting the subcontractors and keeping us informed. He went the extra mile. He even monitored my kitchen project when I needed a little assistance.

Larry was always available, and made sure we were happy. He challenged the subs and made sure things met our expectations. He kept me informed almost daily, even if the news wasn't what I wanted to hear. He understood there were going to be some challenging times, and he made sure he was there when we needed him. He made himself available any time of the day or night. He communicated very well, which we've found to be a key ingredient to a successful project.

Thanks again for your efforts. We're really enjoying the new areas of our home.

The village of Swansea, IL is located in St Clair County and is steadily growing as residents come to appreciate that it is a commuters dream. A metrolink station makes it easy for residents to travel into St Louis or to Scott AFB. There is also easy access to the interstate. Residents of Swansea, IL enjoy many parks, a thriving retail area and many different housing options. Depending on where you live in Swansea you will be a part of either Wolf Branch School District or High Mount School District with high school aged children attending Belleville Township high schools.

The Village of Swansea Illinois
1400 North Illinois Street
Swansea, IL 62226
618-234-0044
Website

Chamber of Commerce
Metro-East Regional
4387 N. Illinois St, Suite 200
Swansea, IL 62226
Website

St Clair County
#10 Public Square
Belleville, IL 62220
618-277-6600
Website